FAQ – Infinity Pro Cleaners

Frequently Asked Questions

How do you determine pricing?

Pricing is based on the size of the property, the level of cleaning required (standard, deep, turnover, or post-construction), and any add-on services needed such as carpets or odor treatment. For move-in/move-out and turnover cleanings, pricing is typically based on a square-footage range. For recurring home cleanings, pricing is based on home size and frequency. You can request a quote by contacting us directly.

What supplies do you bring?

We bring all cleaning products, tools, and equipment, including vacuums, microfiber cloths, scrub
brushes, and professional cleaners suitable for kitchens, bathrooms, floors, and high-touch surfaces. For post-construction and turnover cleanings, we also bring specialty tools for dust removal, detailing, and
adhesive or sticker removal.

Are you insured?

Yes.
We carry:

General Liability Insurance
Workers Compensation Insurance

This protects you, your property, and our team during every service.

Do I need to be home during the cleaning?

No, you do not need to be home.
Most property managers, homeowners, and clients provide a lockbox code or access instructions.
We can text when we arrive and when we finish.
You’re welcome to stay home if you prefer.

What is your cancellation policy?

We ask for at least 24 hours’ notice for cancellations or rescheduling.

Do you clean blinds?

Yes — blinds are included in deep cleans, move-in/move-out cleanings, and post-construction
cleanings.
For recurring services, blinds can be added on as needed

What is included in a deep clean?

A deep clean includes everything in a standard clean plus:

Baseboards
Doors & door frames
Light switches & outlets
Cabinet fronts
Inside windows & tracks
Detailed dusting
Appliance exteriors
More attention to high-touch and high-build-up areas

This is a great option for first-time clients or homes that need more detailed attention

Do you offer same-day or next-day service?

Availability depends on our schedule, but we do our best to accommodate urgent bookings. Contact us to check for open slots.

How does booking work?

You can book online using our “Book Now” button.
Simply:

Choose the service you need
Select a date and time
Enter your contact information
Submit your booking request

We will confirm your appointment and follow up with any details or questions

Do you work with property managers?

Yes — we regularly work with property managers, realtors, and landlords throughout the Portland Metro
area.
We also carry all required insurance (GL + workers comp) and can provide COIs upon request.